Faqs

Through Saudia’s website one is eligible for a discount if they choose to snap up excess baggage vouchers. Nevertheless, this benefit is secured instead of them opting to buy the vouchers from the airport

Indeed, to grab your bag tag, simply visit our website or download the mobile app (link to be attached)

Baggage check-in and confirmation will commence 4 hours prior to the scheduled departure time instead of the usual 6 hours, for the flights departing from Saudi Arabia to the USA. And will be shut 1 hour earlier to the scheduled departure time

For all domestic and international flights, the closing time for check-in counters and baggage acceptance will be 1 hour earlier than the scheduled departure time

Setting valuable documents in your checked baggage is not recommended. Items such as jewelry, cash, passports, or other essential documents should be avoided placed in your checked baggage and instead carry them separately. For further tips and tricks prior to your travel, click here (linked to be attached)

Please move to the baggage drop-off counter to confirm the process

It totally depends on the travelers choice, but make sure to consult a reliable agent for a legitimate visa and arrangements

Sure, besides Saudi Arabia airlines, Emirates, Etihad, Turkish Airlines, Qatar Airways, Gulf Air, Egypt Air, and Royal Jordanian are the other airlines that provide such services on an additional fee. Despite that, one must enter Saudi Arabia within one month of collecting a Visa if planning to stop-off in another country

Ofcourse, it is compulsory to get vaccinated for both Umrah & Hajj, as it falls under the obligations for religious journey according to new law

It is suggested to make a prior arrangement of baby carriage in case a couple is accompanied by an infant. Travelers can be assisted by us as well on request to the airline, however accommodation will be available to the subject of the airline’s choice

Travelers with medical conditions should go for consultation to their caregiver in advance. They should go under a full check-up and carry their medical report of present health status. Furthermore, they should get vaccination prior to their journey if needed and stock up with medication in proper storage for prevention. This safety measure is essential to secure sound Umrah exposure

The time Muharram starts until the mid of Zulkaedah is observed as the best time to go for Umrah

At least 21 days are necessary for all the essential visa requirements, flight booking, and accommodation confirmation

Certainly, under new law one can avail unlimited Umrah visas but within certain requirements

According to Islamic law and authorities of Saudi Arabia, women is to be accompanied by her Mehram (husband, father, brother,son) while traveling for pilgrimage

Ofcourse, one can hire a guide for assistance throughout their journey

The favorable transportation option is available by the The Saudi Arabian Public Transport Company (SAPTCO) or else taxis can be hired for the service between Mecca & Madina

Yes, one can book accommodation through online plan after receiving an authentic Umrah or tourist visa

It almost takes 5 hours drive to travel from Makkah to Madinah or Madinah to Makkah

Travelers have the opportunity to choose their preferred destination within private tour package, while in a group travel package only tour operator has the flat plan

It is not obligatory to visit Madinah while traveling for Umrah

About 450 km rail line will be connected to Makkah and Madinah according to project by Saudi Organization for more faster and convenient experience